Legal
Privacy Policy.
Last updated: June 2026
1. Who We Are
The AGNTCY Ltd. is a company registered in the Ajman Free Zone, United Arab Emirates. Our registered address is Ajman Free Zone, UAE. We operate theagntcy.ae and provide AI employee design, build and deployment services. For any data-related queries, contact us at sales@theagntcy.ae or +971 58 599 2301.
2. What Personal Data We Collect
We collect the following personal data when you interact with us: name, email address, mobile number, company name, and any information you submit through our contact forms or enquiry flow. We may also collect technical usage data (IP address, browser type, pages visited) through analytics tools for the purpose of improving our website.
3. How We Use Your Data
Your personal data is used to: respond to your enquiries and requests; follow up on potential service engagements; send relevant information about our services where you have consented; and improve our website and service offering. We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) your consent, where you have explicitly agreed to be contacted; (b) contractual necessity, where processing is required to perform a contract or take pre-contractual steps; and (c) legitimate interests, where processing is necessary for our business operations and does not override your rights.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is retained for a maximum of 24 months unless you request earlier deletion.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request restriction of processing in certain circumstances. To exercise any of these rights, contact us at sales@theagntcy.ae. We will respond within 30 days.
7. Cookies
We use essential cookies to ensure the proper functioning of our website, and analytics cookies to understand how visitors use the site. You may disable non-essential cookies through your browser settings.
8. Data Transfers
Your data may be processed by tools and platforms operating outside the UAE. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection requirements.
9. Third-Party Services
We use third-party services including calendar booking tools and analytics platforms. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party websites linked from our site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified on this page. Continued use of the website after any such changes constitutes acceptance of the updated policy.
11. Contact
For any questions relating to this Privacy Policy or how we handle your personal data, contact Louis Grange at sales@theagntcy.ae, or write to us at The AGNTCY Ltd., Ajman Free Zone, UAE.